Privacy Policy
Who we are
Welcome to Refine Local, accessible from https://refinelocal.co.uk. We provide marketing services to help local businesses thrive. Protecting your privacy is a priority for us. This Privacy Policy explains how we collect, use, and protect your data
What Data We Collect and Why
Contact Form
When you use our contact form, we collect the following information:
•Name: To address you properly in our response.
•Email Address: To reply to your inquiry.
•Phone Number (if provided): To offer additional support if necessary.
•Message Content: To understand your inquiry and provide relevant assistance.
We use this information solely to respond to your inquiry or provide the services you request. Your data will not be used for marketing purposes unless explicitly stated and agreed upon.
How We Handle Your Data
1. Storage:
The information you submit via the contact form is stored securely in our email system and any integrated third-party tools (if applicable).
2.Retention:
Your data is retained only as long as necessary to fulfill your inquiry or comply with legal obligations.
3.Third-Party Services:
If we use third-party email services or CRMs to manage inquiries (e.g., Google Workspace), your data may be processed by those services. These providers comply with GDPR or equivalent data protection standards.
Your Rights
You have the right to:
•Request access to the data we hold about you.
•Request correction or deletion of your personal data.
•Withdraw your consent at any time by contacting us at hello@refinelocal.co.uk
Data Security
We use reasonable security measures to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
•Email: hello@refinelocal.co.uk
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device that help websites function effectively and enhance user experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the functionality of our website and cannot be disabled in our systems. They ensure that the site works correctly.
Optional Cookies
At the moment, we do not use analytics, marketing, or third-party tracking cookies.
How We Use Cookies
We use cookies to:
•Ensure the website operates correctly.
•Improve functionality and user experience.
Managing Cookies
You can disable cookies in your browser settings. For more information on how to manage cookies, visit https://www.allaboutcookies.org/.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect any changes in cookie usage.
By using this website, you agree to the use of cookies as described in this policy.